Refund Policy

We offer no refunds or product replacements, with the singular exceptions of demonstrable shipping damage, and/or demonstrably botched print jobs. If you have a concern, contact us at hello@astrologicalwallcharts.com.

Describe the issue exactly, and send photographs of a possibly shipment damaged chart, accompanied by clear photo of package damage; and/or clear photos of an egregious print quality issue.

Egregious print error photos will be forwarded to our printer for repayment approval. Note: Astrology Wall Charts (AWC) is not the printer-shipper. The printer-shipper (not AWC) will study your photos and decide if the indicated print error is egregious enough to require a replacement, printing or shipping refund (to AWC). Once received (by AWC), we can then refund you. Allow thirty days replacement or refund processing to allow us time to work with our printer or shipper on your behalf. 

Minor print quality "dings" are normal and expected and will not be replaced.

We do not offer refunds or returns for size or choice reconsideration following a purchase. Before ordering, consider your item selection and size option carefully.

These charts are individually printed and shipped through our printer-shipper. Shipment time varies per type of shipping, location, item ordered, and season. Orders may take anywhere between 1 and 3 weeks to arrive within the USA, longer for international destinations. Please give time and check the Track Order page.